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Can’t open Shortee cache file
Seth Brown Posted: 11 July 2017 12:45 PM   [ Ignore ]
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Hi.  I assist my father with his website.  Please keep in mind that I was not the one who installed EE or BR — that was left to an old business partner of mine.  I was more of the front end guy.  With that out of the way, on to the problem…

Recently my dad has encountered an issue where items are throwing an error that reads, “can’t open Shortee cache file” when a user clicks on the thumbnail to view the product detail.  For an example of this, please visit: https://sbrownwoodcarving.com/catalog/roughouts and then click on the first item shown.  The last 10 items he has added to his catalog are doing this.  All others function correctly.  He has added them the exact same way all of the other items have been added.  I tried deleting one and then adding it back.  I also tried adding a new one completly from scratch to no avail.

Any thoughts?

Thanks in advance!
Seth